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Return of old electrical equipment

We would like to inform you about the disposal of old electrical and electronic equipment by CSL Computer GmbH in accordance with the German Electrical and Electronic Equipment Act (ElektroG) and Directive 2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE).

If you have any old electrical or electronic equipment that you wish to dispose of, you are obliged under the ElektroG to separate it from unsorted municipal waste. All electrical and electronic equipment placed on the European market must be marked with the symbol shown below. In exceptional cases, where this is necessary due to the size or function of the electrical or electronic equipment, the symbol must be printed on the packaging, the instructions for use or the warranty certificate for the electrical or electronic equipment to show that these devices are subject to the ElektroG or the WEEE Directive and must therefore be collected separately from unsorted municipal waste:

Under what conditions can old devices be returned to CSL Computer GmbH for disposal?

You can return the devices listed below to CSL for disposal in the following cases: If you have an electrical or electronic device that is

that is subject to the German Electrical and Electronic Equipment Act (ElektroG) and is to be delivered to an address in Germany, you can return an old device of the same type that essentially fulfils the same functions as the new device to CSL. Regardless of whether you have purchased a new device from CSL, you can return old devices that are no larger than 25 cm in any external dimension. None of the old devices need to have been purchased from CSL beforehand.

Which devices are covered by the regulation?

This applies to electrical and electronic equipment that generates, consumes, transmits or measures electrical currents or electromagnetic fields for its proper functioning and is designed for a voltage of max. 1000V (alternating current) or 1500V (direct current) – unless an exception applies.

They must also fall into one of the following ten categories of equipment listed in Annex I of the ElektroG:

  • Large household appliances
  • Small household appliances
  • Information and telecommunications equipment
  • Consumer electronics and photovoltaic modules
  • Lighting equipment
  • Electrical and electronic tools
  • Toys, sports and leisure equipment
  • Medical devices
  • Monitoring and control instruments
  • Automatic dispensers

The EAR Foundation website provides up-to-date information on how to interpret the scope of application. The device classification overview also contains selected examples of how individual electrical and electronic devices are classified into the ten categories of the ElektroG: https://www.stiftung-ear.de/hersteller/geraetezuordnungsuebersicht/

Exceptions § 2 (2) ElektroG

Devices are not covered by the new law if they are part of another device that does not fall within the scope of application. In addition, they must only be able to perform their function specifically as part of this device. Examples include permanently installed car radios that fall under the End-of-Life Vehicles Directive or separately sold cables that are only used to conduct electricity (extension cables, speaker cables, HDMI cables). However, cable reels with overload protection, overvoltage protection or mains filters and replaceable car radios are covered by the law. The following are also explicitly excluded:

  • Incandescent lamps
  • Large-scale stationary industrial tools
  • Large-scale stationary installations
  • Mobile machinery (used commercially, not intended for road traffic)
  • Means of transport for passengers and goods (special rules for e-bikes)
  • Equipment for research and development, for safeguarding the security interests of the Federal Republic of Germany, as well as certain medical devices and in vitro diagnostic devices that become infectious before the end of their service life

How do I return items to CSL for disposal?

  1. You can return your used devices free of charge to the following address: Hanseatenstr. 34, 30853 Langenhagen, Germany.
  2. For old devices weighing up to 31 kg and with maximum package dimensions of 120 x 60 x 60 cm, you can create and print a prepaid shipping label with DHL for return. To do so, please contact us by telephone at +49 511 / 76 900 102 or by email at [email protected]
  3. You have the option of selecting free return shipping for your old appliance during the ordering process.
Dropdown menu

Before completing your order, select "Yes, I have old devices to return" from the dropdown menu.

Email DHL return label

You will receive an email with your DHL return label shortly.

DHL return label parcel

Stick the return label on the parcel containing your old appliance.

DHL courier with your CSL Computer order

Hand over your old device to the DHL courier with your CSL Computer order.
OR
Drop off the package at a DHL station within the specified time.

Data carriers will be destroyed.

Existing data carriers will be destroyed by us upon receipt of your old device.

You are responsible for ensuring that no personal data is stored on the old devices you return. Therefore, please make sure that you delete your personal data from your old device before returning it.

Alternatives:

You can dispose of your old electrical or electronic equipment at a public waste disposal facility (municipal recycling centres).
Is your old device still in good condition or can it be repaired? In this case, donating it to a charitable organisation is another good way to reuse it.

How does CSL ensure the safe disposal of old electrical and electronic equipment?

CSL is a member of the ear foundation (Stiftung Elektro-Altgeräte Register) under reg. no. 94495668 (information and telecommunications equipment).

https://www.ear-system.de/ear-verzeichnis/hersteller.jsf

Through this membership, CSL ensures the safe disposal of electrical and electronic waste.

Further information, including on public waste disposal authorities (örE), can be found at https://www.stiftung-ear.de/oere/



Information obligations pursuant to Section 18 (2) of the Electrical and Electronic Equipment Act

Information on this can be found at https://www.bmu.de/themen/wasser-abfall-boden/abfallwirtschaft/statistiken/elektro-und-elektronikaltgeraete/